Privacy Policy

 

 

Effective Date: 3/25/2026

At Be You Medical Spa (“we,” “our,” or “us”), we are committed to protecting your privacy, safeguarding your personal information, and maintaining the confidentiality of your data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, submit a form, or engage with our services.

As a medical spa offering aesthetic and wellness treatments, we take privacy seriously and implement safeguards aligned with applicable privacy laws, including considerations under the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

 

 

1. Information We Collect

 

Personal Information You Provide

When you interact with our website, particularly through our contact or appointment request forms, we may collect the following information:

• Full Name
• Phone Number
• Email Address

This information is voluntarily provided by you when you submit a form to request services, consultations, or communication.

 

Consent & Communication Preferences

When submitting a form, you may also provide explicit consent through a checkbox acknowledging:

• Agreement to receive text (SMS) communications
• Agreement to receive marketing messages (optional)

This consent is stored as part of your submission record.

 

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and schedule appointments
• Communicate regarding services, consultations, and follow-ups
• Send SMS notifications and updates (if consent is given)
• Provide customer support and service-related communication
• Improve our services and website functionality
• Maintain internal records and compliance documentation

We do not sell or rent your personal information to third parties.

 

 

 3. SMS Communication & Consent

By providing your phone number and opting in via the form, you agree to receive SMS communications from Be You Medical Spa.

This includes:

• Appointment confirmations and reminders
• Service-related updates
• Occasional promotional or marketing messages (if separately consented)

 

SMS Terms:

• Message frequency varies
• Message and data rates may apply
• You may text HELP to (606) 612-7555 for assistance
• You may reply STOP at any time to unsubscribe

Consent is not a condition of purchase.

 

 

4. HIPAA & Medical Privacy Considerations

As a provider of aesthetic and medical-related services, Be You Medical Spa respects the privacy of your health-related information.

While our website forms are not intended for the transmission of sensitive medical records or protected health information (PHI), any health-related information shared during consultations or treatments is handled in accordance with applicable privacy standards.

We implement safeguards to:

• Protect patient confidentiality
• Limit access to sensitive information
• Ensure secure handling of medical-related data

 

Important Notice:
Please do not submit sensitive medical information through website forms. For medical concerns, please contact our office directly.

 

 

5. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Secure website hosting environments
• Encryption where applicable
• Limited access to authorized personnel only
• Regular monitoring for vulnerabilities

While we strive to protect your information, no online transmission is 100% secure. Users submit information at their own risk.

 

 

6. Sharing of Information

We may share your information only in the following circumstances:

• With service providers who assist in operating our website or communication systems
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of our business or others

All third parties are required to maintain the confidentiality of your information.

 

 

 7. Third-Party Services

Our website may use third-party tools or integrations (such as scheduling systems, analytics, or communication platforms). These services may collect limited data in accordance with their own privacy policies.

We encourage you to review those policies when interacting with third-party features.

 

 

8. Cookies & Website Data

Our website may use cookies or tracking technologies to:

• Enhance user experience
• Analyze website traffic
• Improve functionality

You may disable cookies through your browser settings, though some features may not function properly.

 

 

9. Your Privacy Rights

Depending on your location, you may have rights to:

• Request access to your personal information
• Request correction or deletion of your data
• Withdraw consent for communications
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

 

 

10. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, or regulatory requirements
• Maintain business and medical records where applicable

 

 

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

 

 

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

 

 

13. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact:

 

Be You Medical Spa
205 South Arnold Ave
Prestonsburg, KY 41653
Phone: (606) 207-8364